Shipping and returns
Shipping
New Zealand and Australia.
New Zealand: 7 to 9 business days.
Australia: 6 to 9 business days.
Free shipping on all orders over $60. Under that, a flat rate is calculated at checkout.
Orders are packed and shipped within 1 to 2 business days. You will get a tracking link by email the moment your order is on its way.
Every order includes tracking. If your link has not updated after a couple of days, reach out and we will chase it down for you.
Returns
If it is not right for you, send it back within 30 days for a refund. The bottle just needs to be in resellable condition with all parts and packaging.
Email us with your order number and we will send you the steps. No forms, no runaround.
Once your return arrives back with us, your refund is processed within 3 to 5 business days to your original payment method.
If anything turns up damaged or not working, send us a photo and we will replace it free. You will not pay return shipping on a fault.
12 MONTH WARRANTY
Covered against manufacturing faults for a year.
FREE OVER $60
Free shipping across New Zealand and Australia.
30 DAY RETURNS
Change your mind and send it back.